FAQs
What is counseling?
Counseling is a collaboration between counselor and client. Together, you and your counselor identify challenges in your life and identify your goals for counseling to help move your life in a positive direction. Our goal is for our clients to find the . We believe everyone has the potential to build a better life.
How do I know counseling is for me?
Counseling is for everyone. Counseling is a process and journey that can help us understand ourselves better, and develop clarity and perspective on the situation we are dealing with. It can also help us make sense of our life experiences, identify better and constructive ways of coping with our challenges, facilitate change, enhance self-esteem and discover resilience.
What can I expect at a counseling session?
We strive to make the counseling atmosphere relaxed, comfortable, and free from judgment. During your initial session, we will discuss your current situation and relevant history. From there, each counseling session is constructed from the goals you have identified as the basis for your growth.
How long will it take?
Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place. WE do tailor our therapeutic approach to your specific needs.
Are my sessions confidential?
As a client, you are guaranteed the protection of confidentiality within the boundaries of the client/counselor relationship. The only limitations to confidentiality occur:
- If you reveal information that indicates you are a danger to yourself or someone else necessitating duty to protect or duty to warn.
- If you reveal information about child abuse, neglect, elder abuse or sexual exploitation.
- If you provide written permission or direction to release your record.
- Any other exceptions authorized by law.
Will my insurance company pay for counseling?
Your health insurance may pay a portion of the fee and an invoice will be provided to you for insurance filing purposes, called a Superbill. Serenity and Grace Counseling is an out-of-network provider and each client is responsible for filing and reimbursement through their own individual insurance company.
What is the cancellation policy?
Sessions are scheduled for 50 minutes and this time is reserved for you. If you are late, you will have the remaining time for your session. If you to give less than a 24-hour notice or miss your appointment completely, you will be charged a late cancellation or missed appointments fee of $125 for individuals or $150 for couples. Any outstanding balances must be paid prior to scheduling your next session.